Our Process

To cover the digital project’s full lifecycle.
Our Process
Review
Our review stage includes studying your existing digital assets, analytics data and conducting a competitor analysis.
more details
ww
User Research
We develop a deep understanding of your users & stakeholders through the use of interviews, workshops, card sorting and surveys.
more details
Analyse
We analyse user needs and behavior by developing in-depth personas and user journey mapping.
more details
Design
We follow an iterative and collaborative design process when developing the information architecture, wireframes, moodboards and mockups.
more details
Development
We combine UX focused, responsive front end development with carefully optimised back end workflow to create a great experience for all users.
more details
bb
Content
We help organisations to refine their existing content and establish processes ensuring new content is engaging, well crafted and SEO optimised.
more details
User Testing
We use both Laboratory and Remote usability testing as part of our UX design process to reveal problems, highlight opportunities and ensure continual improvement.
more details
SEO
We develop SEO strategies based on generating quality content, effective keyword research and competitive analysis to create measurable, enduring success.
more details
Support
Our on-going support is provided by the actual designers and developers of each project. For your general users we are also able to provide a 24 hour help desk.
more details